Operations 2 min read

From quote to booking in a single file

A quote is a file with the status quote; when the client confirms, you change the status of the same file to booking, and everything else follows from that file.

Three records, three chances to go wrong

In many teams the quote lives in one place, the booking in another system and the invoice in a third. Every jump means copying data by hand, and every copy is a chance for a mistake that the client later sees as a wrong price, a missing service or an invoice that does not match.

A quote is a file

In Beglobber the file is the unit of work, and a quote is a file with the status quote. It holds hotel rooms, services (a transfer is a service), special services and air tickets, and it shows cost, sale and profit as you build it. Quotes and bookings have their own lists in the menu.

beglobber Files / F-3140 OP File F-3140 Suárez family · 4 pax · 10 – 18 Jul 2027 File status Quote ▾ Save Destinations and services · Special services · Air tickets · Administration LINE TYPE COST SALE Hotel Ipanema · DBL · 3 nights Hotel 540.00 658.54 Arrival transfer · private Service 35.00 42.68 Half-day city tour Service 48.00 58.54 Flight AEP–IGU Air ticket 420.00 512.20 Cost, sale and profit shown in Totals and commissions
The file F-3140: the file status selector, the lines it contains and, below, the totals. Tabs: Destinations and services, Special services, Air tickets and Administration.

When the client confirms

You change the file status from quote to booking and save. It is the same file with the same code, so nothing is copied or typed again, and the markup can only be edited while the file is a quote.

The file then moves through its statuses as the work advances: quote, booking, confirmed, invoiced, closed, or cancelled if it does not go ahead.

beglobber Files / Statuses OP The same file moves through its statuses Quote The file is built and quoted. Same file, same code Booking The client confirmed. Same file, same code Confirmed Services confirmed. Same file, same code Invoiced Invoice issued. Same file, same code Closed Operated and settled. Same file, same code Cancelled It does not go ahead. Same file, same code You change the status in the file and save: nothing is copied or typed again. Markup can only be edited while the file is a quote.
The statuses of a file, from Quote to Closed, or Cancelled.

What you issue from the file

What you hand to your client is issued from the buttons of the file:

  • The quote for the client, as a PDF or HTML: with the three bases (single, double, triple), with only one base, or without rates, and with the price per passenger.
  • The itinerary, as a PDF with images and no prices.
  • The vouchers, per service and optionally per supplier.
  • The settlement and the guide sheet.
  • The rooming list: the passenger list of the file.
  • The invoice, from the file's administration tab.
beglobber Files / F-3140 OP From the file PDF file HTML file Itinerary Vouchers Settlement Guide sheet Rooming list Administration Client: Suárez family Currency USD · Exchange rate 1.00 Invoice Client quote: PDF or HTML, with SGL / DBL / TPL bases, a single base or without rates. Itinerary: PDF with images and no prices. Vouchers: per service, optionally per supplier. Vouchers and the itinerary carry the agency's logo or, if none, your company's. Service orders do not come from the file: they are created in Traffic.
The buttons of the file and the Invoice button in the Administration tab. The itinerary and the vouchers carry the logo of the agency or, if there is none, of your company.

Traffic picks up the services

The services that are configured for traffic, such as transfers and excursions, appear in Traffic, where service orders for operators are created. Service orders do not come out of the file; they belong to Traffic.

Who can do what

Roles decide, page by page, who can read and who can write, and there are specific permissions to cancel a file and to reopen a closed one.

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